UCH Docs

Billing & Point of Sale

The most critical part of your business. The UCH Point of Sale interface is designed for speed, accuracy, and ease of use during the lunch rush.

Creating a Bill

Ringing up a customer is a seamless process. The POS interface is touch-friendly and optimized for rapid data entry.

  1. Select Items: Tap the large category buttons on the left side of the screen (e.g., "Beverages", "Main Course"), then tap the specific item to add it to the cart.
  2. Adjust Quantities: Tap the + or - buttons directly on the cart item to change the quantity.
  3. Add Modifiers: If a customer wants extra cheese, tap the item in the cart to open the modifier menu and select the add-ons.
  4. Apply Discounts: Tap the "Discount" button at the bottom of the cart to apply a percentage or flat-rate discount to the entire bill or specific items.
  5. Checkout: Press the large green "Checkout" button. Select the payment method (Cash, Card, UPI) and finalize the transaction.

Printing & KOTs

The moment a transaction is finalized (or saved to a table), the system instantly routes print commands to the appropriate physical printers.

  • Customer Receipt: Printed immediately at the cashier's thermal printer, complete with your custom restaurant logo, tax breakdown, and a thank-you message.
  • Kitchen Order Ticket (KOT): Automatically sent to the kitchen printer. The system is smart enough to separate items based on station (e.g., Drinks print at the Bar, Steaks print in the Kitchen).

Managing Open Tables

If your restaurant offers dine-in service, you can attach an order to a specific table instead of checking out immediately.

Simply select the "Dine-In" order type, choose a table from the visual floor map, and tap "Save." The table will turn red indicating it is occupied. You can reopen the table at any time to add more items (which fires new KOTs to the kitchen) until the customer is finally ready to pay.

Voiding & Refunding

Mistakes happen. Managers with the appropriate PIN code can easily void a transaction or process a refund. The system meticulously logs all voided transactions, ensuring cashiers cannot delete bills without administrative oversight.